| Increasingly, employers are recognizing
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| | environments. The reliability of
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| that many critical skills cannot be
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| | instruction, quality of information, and
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| effectively taught in the classroom and
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| | presentation of materials is consistent
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| need to be reinforced and enhanced in the
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| | from user to user and session to session.
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| job setting.
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| | IMCBT is active and the student must
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| Interactive multimedia computer-based
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| | participate.
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| training (IMCBT) has become the buzz term
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| | Better knowledge retention...
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| in training and business circles. Many
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| | IMCBT programs provide a multi-sensory
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| people have heard of it, but few can
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| | learning environment that maximizes the
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| define it if asked.
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| | way people retain information. Studies
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| What is it?
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| | have shown that people remember 20% of
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| Interactive. This term applies to any
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| | what they see and 40% of what they see
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| type of program or training that requires
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| | and hear. Interactive multimedia
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| the learner to do more than just sit and
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| | computer-based training allows people to
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| watch or listen. The theory behind
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| | remember 70% of what they see, hear, and
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| interactivity is that the individual will
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| | do.
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| learn faster and retain more information
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| | No-risk situations...
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| than is possible through passive or
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| | IMCBT can simulate many work, laboratory
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| non-participatory education.
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| | or field environments that may be
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| Multimedia. In its purest sense,
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| | inaccessible for on-site training
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| multimedia refers to any product that
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| | demonstrations. Students can safely
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| uses more than one medium to convey
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| | practice and master skills, allowing
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| information. So by definition, a program
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| | their progress to be monitored and
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| that uses text and graphics is a
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| | improvements measured and documented
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| multimedia product. Today, the term
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| | before applying them in a potentially
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| connotes the use of audio and video.
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| | hazardous situation. For example, new
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| Computer-based Training (CBT). CBT refers
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| | workers in a manufacturing plan can
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| to any training whose primary delivery
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| | master the skills to operate machinery
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| mechanism is a computer. Facilitated
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| | before they assume their work duties.
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| discussion or exercises (i.e. with
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| | IMCBT Disadvantages
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| another application, with a piece of
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| | Many companies find it difficult to keep
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| equipment, interacting with other
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| | their employees abreast of the latest
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| individuals, etc.) can accompany CBT. The
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| | technologies and techniques. A more
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| term used to describe the software for
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| | serious problem is the fact that many
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| the CBT is courseware.
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| | employees - from the blue-collar worker
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| When should a company consider using
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| | to the professional - lack the basic
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| IMCBT?
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| | skills they should have learned in high
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| In 1997, instructors in live classrooms
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| | school.
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| delivered almost 80% of all training. By
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| | These are some of the drawbacks to using
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| the year 2000, computers will deliver
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| | IMCBT:
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| over 50% of all training worldwide. In
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| | * Need access to a computer
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| fact, over 50% of U.S. businesses have
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| | * Must understand and know how to use a
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| already incorporated some type of
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| | computer
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| computer-based training. Interactive
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| | * Personnel resistance
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| training has grown at a dramatic rate as
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| | * Must be well-done
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| more and more organizations see the
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| | Need access to a computer...
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| benefits this technology can bring.
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| | Students must have access to computers at
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| Limited manpower and financial resources,
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| | home, at work, or at some training
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| along with the growing demands of rapidly
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| | location within the company to use IMCBT.
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| changing markets, have forced trainers to
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| | Sometimes computer access is possible.
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| consider alternative methods of training.
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| | Must understand and know how to use a
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| Many companies need to provide some sort
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| | computer...
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| of training or instruction to their
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| | To use an IMCBT, it is assumed that the
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| workers and/or customers. In fact, over
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| | personnel being trained are somewhat
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| 50% of U.S. businesses have already
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| | computer literate. They must know how to
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| incorporated some type of computer-based
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| | use a keyboard and a mouse. Some people
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| training. This is especially true for
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| | must be trained, at a minimum, basic
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| technology-based firms. These companies
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| | computer skills prior to using an IMCBT
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| have several options for providing needed
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| | program.
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| training: they can send people to school,
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| | Personnel resistance...
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| hold in-house training classes, provide
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| | Some people have phobias concerning the
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| manuals and self-study guides, and/or use
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| | use of computers, while others balk at
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| IMCBT.
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| | any type of computer function. They may
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| Interactive training has grown at a
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| | feel it is too impersonal or that the
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| dramatic rate as more and more
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| | computer is "out to get them". Some
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| organizations see the benefits these
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| | people may simply "freeze up" when
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| technologies can bring. If you are a
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| | confronted with learning on a computer.
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| company who is considering implementing
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| | Must be well-done...
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| IMCBT, there are several questions that
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| | The IMCBT must be designed and written in
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| need to be answered.
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| | a quality manner for the students to keep
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| * What are IMCBT advantages?
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| | interest and learn. A good IMCBT program
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| * What are IMCBT disadvantages?
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| | will not contain too many graphics,
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| * How do you make the decision to use
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| | videos, or colors. It should be pleasing
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| IMCBT?
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| | to the eye and easy to see. A poorly
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| This white paper will help you to answer
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| | designed IMCBT can result in boredom or
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| these questions and explain the
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| | even confuse the person who is supposed
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| advantages and disadvantages of using
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| | to learn the material. A person can learn
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| IMCBT as a training option. You will then
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| | more from a poor teacher than from a
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| be able to determine when and where your
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| | poorly designed IMCBT program.
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| company should implement IMCBT for
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| | Types of IMCBT Programs
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| training personnel and/or customers.
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| | * Software Training
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| IMCBT Advantages
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| | * Medical Certifications
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| Interactive multimedia computer-based
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| | * Equipment Training
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| training has advantages over traditional
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| | * Simulations
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| classroom training:
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| | * Service Training
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| * better than reading a manual,
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| | * Adult Education
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| * cost-effective,
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| | * Safety Training
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| * practical,
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| | * Sales Training
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| * standard,
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| | * Orientation
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| * better knowledge retention,
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| | * Internet Training
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| * presents a no-risk situation.
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| | * Product Training
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| Can be better than reading the manual...
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| | * Quality Training
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| Manuals are usually more effective as a
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| | * K-12 Learning
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| reference tool than as a learning.
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| | * Military Training
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| Self-study guides can be considered dull
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| | * Foreign Languages
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| and boring. Many working people do not
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| | * Employment Policies
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| have the motivation or skills to sit down
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| | * Sexual Harassment Policies
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| and teach themselves by reading a manual
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| | * Basic Employment Skills
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| or self-study guide. On the other hand,
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| | How do you make the decision?
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| IMCBT attracts the student's interest and
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| | Businesses make most sound decisions
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| can even be enjoyable to use. It would
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| | based on potential return on investment
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| certainly work better than simply
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| | (ROI). It is assumed that the company has
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| learning from a manual.
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| | already determined that training their
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| IMCBT can simulate many work situations,
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| | personnel and/or customers is a
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| giving the worker practice in real-time,
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| | value-added activity. Now, the question
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| and that progress can be monitored and
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| | is whether or not IMCBT is the best route
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| improvements measured and documented
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| | to take.
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| through the software. IMCBT helps
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| | Criteria for deciding to use IMCBT
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| transform workers unskilled in a given
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| | include:
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| area to those who are proficient in that
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| | * Cost and practicality of sending
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| task.
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| | learners to a class
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| Cost-effective...
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| | * Availability of computers and computer
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| Training can be expensive, and the major
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| | literacy
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| consideration in training is cost. The
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| | * CBT development cost versus the number
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| main concern a business has when it is
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| | being trained
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| deciding to invest in something, is the
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| | An effective decision can be made once
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| return on investment (ROI). Interactive
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| | these issues have been weighed.
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| multimedia computer-based training will
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| | Conclusion...
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| give a business an average of over 100%
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| | Every company needs to have well-trained
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| ROI.
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| | personnel who will be able to do their
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| After the initial development cost, IMCBT
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| | jobs effectively and add value to the
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| will save a company a considerable amount
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| | company's output. In today's age of
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| in training expenses, as it can be used
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| | information, knowledge is power. The more
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| over and over again.
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| | knowledge you and your employees have,
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| As the number of people being trained
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| | the more powerful and successful your
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| increases, IMCBT decreases the cost of
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| | company will be.
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| training. This includes situations where
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| | While traditional, stand-up classroom
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| many people must be trained, as well as
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| | training will not disappear, alone it
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| cases where companies have a high
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| | simply cannot provide adequate solutions
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| turnover of personnel. Utilizing
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| | to the training and education problems of
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| innovative and more efficient methods of
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| | today. Computer-based training does not
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| training and education can have a
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| | cook breakfast, cure baldness or do
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| significant, positive impact on
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| | windows. It is not the best solution for
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| businesses and individuals. Companies can
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| | all human performance issues and needs.
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| take better advantage of their computer
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| | Employed appropriately, however,
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| investment by using them as learning
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| | multimedia training can yield
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| centers.
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| | significant, positive results: less time
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| Practical...
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| | and cost, better learning and
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| When the people to be trained are widely
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| | performance, and improved competitive
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| dispersed, travel time and costs to send
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| | edge.
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| them to a class is prohibitive, and
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| | Companies should consider using an
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| sending trainers to them is not
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| | interactive multimedia computer-based
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| practical. IMCBT allows the worker to
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| | training when it is cost effective,
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| study as this or her own convenience,
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| | practical, and when standardized
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| without the necessity of scheduling times
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| | education is needed. PCs must be
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| for classes. IMCBT programs dramatically
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| | available, students cannot resist using a
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| increase comprehension and retention of
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| | computer, and the IMCBT must be well
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| information by appealing to more of the
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| | designed to provide the desired effect.
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| student's senses through the use of
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| | In all, IMCBT can help to transform
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| multimedia presentations. IMCBT not only
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| | workers and customers unskilled in a
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| provides better results than classroom
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| | given area to those who are proficient in
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| sessions, but can also take up to 30%
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| | those tasks.
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| less time to complete.
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| | Written by Lisa Spurlin, I would like to
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| Standardized...
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| | offer your company a FREE, no-obligation
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| Since different teachers and trainers
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| | evaluation of your current training
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| have different styles of instruction, all
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| | system. I can show you how to improve
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| personnel may not receive the same
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| | training and save your company money. If
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| training. IMCBT assures standardization
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| | you do not have a training system in
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| of the training and content presented.
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| | place, I can show you how IMCBT can
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| Everyone sees the same information and is
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| | benefit your business. Please contact me
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| exposed to identical learning
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| | at for more information.
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