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Who Are You and What The Heck Do You Do?

A few years ago, I was attending a familychiropractor, tell your family that if they
function when I ran into a cousin of mine.hear a neighbor complain that their back is
Having not seen her in more than three years,hurting after doing spring cleaning, that
she told me that her son had graduated fromperson may be a patient for chiropractic
law school and had passed the bar examinationtreatment. You may want to train your mom to
and was now a lawyer at a very prestigious1) identify a need, 2) provide a solution to
law firm in New York City."So what kind ofthe person's problem and 3) give them a call
law is he practicing?", I asked."Well....law,to action [tell them what they need to do]
The American kind" she replied."Ok, but whatand 4) make them prospect for future clients
area of specialization? Bankruptcy? Criminal?by giving out your business card, plus an
extra card in case that person knows someone
else who can benefit from your
Real Estate? Personal Injury?," Iservices.Speaking about business cards, out
inquired."You know, I don't really know, butof the thousands of business cards I receive
I know he's a great lawyer, or at least heeach year, I am surprised whenever I get a
better be with all the money I spent on hiscard that is missing the basics: the address,
schooling,", she said."Do you have hisfax number, email, or title, let alone the
business card?" I asked."Actually I don'tperson's full name.I'm a firm believer that
have one with me. He never gave me any. Heyour business card must also spell out
said just told me to have anyone with a legalexactly what you do, if it is not apparent by
problem give him a call. I'll give you hisyour company's name. For example, if your
home number and you can talk to him aboutbusiness is the SUPER MEGA COMPANY, INC. and
it," she said.I'm sure that many people haveyou clean windows, it should say "SUPER MEGA
heard parents brag about their son "THECOMPANY INC" with the words "Commercial and
LAWYER" or their daughter "THE DOCTOR" orResidential window cleaners" below it.If you
whatever profession they are in. But like myhave a title in the company, use it on your
cousin, many of them are not familiar withcard. Are you the CEO? The account
what their son or daughter really does for arepresentative? The Vice President of
living. All they know is that they paid forMarketing? The Developer of Imaginative
their kid to go to medical school, lawIdeas? People want to know.The bottom line is
school, graduate school and in their eyes,that people need to know who you are and what
they are a success.After the conversationthe heck you do for a living. Start training
ended, I thought to myself about the manyyour family members, your friends and clients
golden opportunities my cousin had missed forto get the word out there about yourself.
her son to acquire new clients. It was badOnce you do, you will start to see results:
enough she didn't know what kind of law hein name recognition, and more importantly,
practiced, but what made it even worse isqualified business referrals.© 2005,
that she didn't have any of his businessTimothy M. Houston. All Rights Reserved.
cards with her.As a business owner or salesReprinted with permission.Timothy M. Houston
professional, people need to know what it isis the President of Houston & Associates, a
you do for a living. Your first step is tocommercial Debt management and business
educate your immediate "sales force" -- thatconsulting firm based in Staten Island, New
is your family -- as to what you do. ThisYork with affiliated offices in Texas,
doesn't mean that they need to know all ofCalifornia and Florida, ( He is also the
the technicalities of what you do for aArea Director for the New York City Outer
living. At the very least, you need to trainBoroughs Region of BNI (Business Network
them to listen for key words, or to watch forInt'l).In 2005, Tim launched ( which is
certain circumstances where they may be ablededicated to helping small businesses to stay
to provide a solution to someone'sin business. He can be reached at , or Toll
problem.For example, if you are aFree at 1-888-407-4646.



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