Who Are You and What The Heck Do You Do?

A few years ago, I was attending a familyneighbor complain that their back is hurting after
function when I ran into a cousin of mine. Havingdoing spring cleaning, that person may be a
not seen her in more than three years, she toldpatient for chiropractic treatment. You may want
me that her son had graduated from law schoolto train your mom to 1) identify a need, 2)
and had passed the bar examination and was nowprovide a solution to the person's problem and 3)
a lawyer at a very prestigious law firm in Newgive them a call to action [tell them what they
York City."So what kind of law is he practicing?", Ineed to do] and 4) make them prospect for
asked."Well....law, The American kind" shefuture clients by giving out your business card,
replied."Ok, but what area of specialization?plus an extra card in case that person knows
Bankruptcy? Criminal?someone else who can benefit from your
Real Estate? Personal Injury?," I inquired."Youservices.Speaking about business cards, out of the
know, I don't really know, but I know he's a greatthousands of business cards I receive each year,
lawyer, or at least he better be with all theI am surprised whenever I get a card that is
money I spent on his schooling,", she said."Do youmissing the basics: the address, fax number, email,
have his business card?" I asked."Actually I don'tor title, let alone the person's full name.I'm a firm
have one with me. He never gave me any. Hebeliever that your business card must also spell
said just told me to have anyone with a legalout exactly what you do, if it is not apparent by
problem give him a call. I'll give you his homeyour company's name. For example, if your
number and you can talk to him about it," shebusiness is the SUPER MEGA COMPANY, INC. and
said.I'm sure that many people have heardyou clean windows, it should say "SUPER MEGA
parents brag about their son "THE LAWYER" orCOMPANY INC" with the words "Commercial and
their daughter "THE DOCTOR" or whateverResidential window cleaners" below it.If you have
profession they are in. But like my cousin, manya title in the company, use it on your card. Are
of them are not familiar with what their son oryou the CEO? The account representative? The
daughter really does for a living. All they know isVice President of Marketing? The Developer of
that they paid for their kid to go to medicalImaginative Ideas? People want to know.The
school, law school, graduate school and in theirbottom line is that people need to know who you
eyes, they are a success.After the conversationare and what the heck you do for a living. Start
ended, I thought to myself about the manytraining your family members, your friends and
golden opportunities my cousin had missed for herclients to get the word out there about yourself.
son to acquire new clients. It was bad enough sheOnce you do, you will start to see results: in
didn't know what kind of law he practiced, butname recognition, and more importantly, qualified
what made it even worse is that she didn't havebusiness referrals.© 2005, Timothy M.
any of his business cards with her.As a businessHouston. All Rights Reserved. Reprinted with
owner or sales professional, people need to knowpermission.Timothy M. Houston is the President of
what it is you do for a living. Your first step is toHouston & Associates, a commercial Debt
educate your immediate "sales force" -- that ismanagement and business consulting firm based in
your family -- as to what you do. This doesn'tStaten Island, New York with affiliated offices in
mean that they need to know all of theTexas, California and Florida, ( He is also the Area
technicalities of what you do for a living. At theDirector for the New York City Outer Boroughs
very least, you need to train them to listen forRegion of BNI (Business Network Int'l).In 2005,
key words, or to watch for certain circumstancesTim launched ( which is dedicated to helping small
where they may be able to provide a solution tobusinesses to stay in business. He can be reached
someone's problem.For example, if you are aat , or Toll Free at 1-888-407-4646.
chiropractor, tell your family that if they hear a